Ryan is a capable and compassionate leader with a clear vision for how Operations can and should run. He has studied incident response throughout many industries to distill the most effective, efficient, and expeditious approaches. Ryan tirelessly pursues data-driven and highly automated solutions. But, I think the most important thing is that Ryan cares about his team like family. He takes the time to get to know and, in many cases, mentor his folks. Ryan has been a helpful and motivational force in my career development at Hulu. He is the rare manager that I would feel comfortable to call about advice on anything.